I have used New Build Sales for the last three years to let my property. I have always been very happy with the service that they provide. I entrusted them to market the property for rent for forth year. The property was on the market for about an hour before they were already holding a tenant deposit from a credible new tenant, to whom I subsequently rented the property and who moved in within three days, after passing all the references. The agent did a fantastic and very efficient job in renting it out. Moreover, together with Peter To, the agent helped me with some difficult issues with the previous set of tenants as a courtesy, despite the fact that they do not formally manage the properties. I have already recommended them to friends who have rented their properties using New Build Sales, and will not hesitate to do that again.
A brilliant service, very helpful, reassuring and competent agent. Very pleased with the level of the service and would be happy to come back and do more business with them. I have had various experiences with agents but this was far most pleasant. They made the whole process less stressful! Thanks!
I gave a very general brief to New Build Sales, as we were looking for a property for a relative who is now working in London. They were extremely helpful in providing information about availability in the areas specified and with our requirements. I would recommend New Build Sales to any friend or acquaintance who requires up to date information on properties in London and who requires someone who is very prompt, helpful and has a positive attitude.
A few lines from some very happy tenants. Finding a nice (decently priced) flat in London is easier said than done. At first you think that you're only looking for a flat but what you are really looking for is: a) agents that are transparent and you can trust, and b) a flat. After a few viewings organised (mostly) by time wasters we decided to move on and then we came across New Build Sales. One meeting, one viewing, we made an offer and got an answer the same day. - good communication - they carefully listened to our requirements - they're focused and everyone is hands-on - they're transparent. Without pushing them for answers, the manager made it very clear what the different steps are, how long it takes and how much it costs. Finding a nice flat in the area you\'re looking for and on budget can be a matter of luck but having a professional (but human) agent on your side certainly helps.
I sold my flat this week through New Build Sales in what was a very painless and smooth sale. The team was excellent in keeping me informed on all developments, was easy to get hold of, and was always friendly and helpful. I enjoyed an excellent service and would recommend New Build Sales for any sellers.
As a tenant, I have used New Build Sales a few times to help me find properties in SE16, and they have surpassed my expectations on every occasion. They are knowledgeable about the market, and have great and sought after properties on their portfolio. Peter and the team are extremely helpful with regard to every aspect around the rental logistics and are quick and responsive to getting things done. Highly recommended to both tenants and landlords.
New Build Sales managed to find a first tenant in a couple of weeks, at close to the asking price. Tenant paid the rent on time and I had no problem with him. New Build Sales then found another tenant when the first one left, achieving no void period between the two. Second tenant paid 6 months upfront giving me peace of mind. Paperwork, minor repairs, billing etc. was dealt with on time and accurately.
This is about the 5th time I have used these guys - I had 3 other agents trying to let the property at the same time. The New Build Sales team were superb - honestly, first class service. Got me the best rent and excellent tenants. They always email to check that everything is cool and I am very happy. Top marks to Mr Boss Man Peter too!
I recently was in need of a property urgently over the Christmas season which was quite stressful. I had an awful experience with a previous agency who left me in a mould infected house with a young child. They agreed to release is because they would not resolve the issue and when I found a property with New Build Sales, the previous agency refused me a reference leaving me with a failed reference report that my new landlord would not agree to last minute. This left me in tears and a homeless prospective future over the holidays but Peter and co had thought to battle with my previous agency and the reference company to which I can never be more greatful for. Their outstanding service beyond their job role was completely appreciated and I will continue to use this company again and again. It's surprising the level of customer care they appear to genuinely feel for their tenants as well as their landlords. Thank you for saving our Christmas!
With New Build Sales' help, I bought a one bed flat which is rare and will give me excellent rent. I am a local and live abroad, I am also unfamiliar with any information about the process of investing. With their help, all the things went well. Now, the purchase has finalised, the property has been rented with good price. And now the first six months rent has been sent to my account. The agent helped me to arrange repair man to manage my property. The above process was done when I am abroad. Using little energy I bought this so good property, which cannot have happened without them. I am lucky to have met the New Build Sales team.
Just a straight forward, simple yet amazing effective service carried out by New Build Sales team. They found me the perfect property although my budget was really lower than your average renter! The service was all smooth and what I like about this agency is they really put no pressure on you, its simply a matter of finding you the property you want and moving you in. I hope to deal with them again in the future.